Privacy policy

Without an account the site keeps your data only in your browser; with an account it keeps your traveller data in the EU, and you can delete it all from your profile.

Who we are

Air Info Guide (airinfoguide.com) is responsible for your data. For anything about privacy, write to privacy@airinfoguide.com.

Without an account

You don’t need to sign up to use the site. What you mark on it (your passport countries, flights, trips and your country) is stored only in your browser, in localStorage. Nothing is sent to us.

Your preferences are also kept in the browser: the theme and your cookie choice.

Analytics

We use Google Analytics 4 only if you accept it in the cookie banner. If you decline, it is not loaded. You can change your choice at any time from the “Cookies” link in the footer.

Your account (optional)

If you want your data on all your devices, you can create an account with your email. Sign-in is handled by Amazon Cognito, with a code sent to your email or with a password.

With an account, your traveller data is stored in Amazon Web Services (DynamoDB) in the EU, in Ireland (eu-west-1):

  • your profile country
  • your countries and airports
  • your flights
  • your trips

We keep backups so data can be recovered, for up to 35 days.

Cookies when you are signed in

When you are signed in, the site uses strictly necessary session cookies:

  • aig_id and aig_refresh (HttpOnly) keep your session open.
  • aig_signed_in tells the page that you are signed in.
  • aig_pkce exists only during sign-in.

They don’t need your consent and we don’t use them for tracking.

Emails

  • Account emails, such as sign-in codes, are always sent when you ask for them.
  • Marketing emails (travel ideas and offers) are sent only if you tick the box in your profile.

You can unsubscribe from any email, or untick the box in your profile. We send emails with our own email system on Amazon Web Services (SES).

What we do with your data

  • Show your passport, flights and trips on all your devices.
  • Tailor practical information (adapters, currency, roaming) to your country.
  • Send you travel emails, if you have agreed to them.

We don’t sell your data.

Some links (car rental, transfers, eSIM, shop, tickets) are affiliate links. When you click one, the partner’s own privacy policy applies to what happens on their site. We may earn a commission.

Your rights

Under the GDPR you can:

  • Access and take your data with you: use “Download my data” in your profile.
  • Delete it: use “Delete my account”. This deletes the account and its copy in the cloud. The copy in your browser stays until you clear it.
  • Correct it: edit it directly on the site.
  • Object to marketing: untick the box in your profile or unsubscribe from any email.

If you think we are not treating your data properly, you can complain to your data protection authority (in Spain, the AEPD). Or write to us first at privacy@airinfoguide.com.

How long we keep it

We keep your data while your account exists. When you delete the account, the data is deleted. Backups expire within 35 days.

Changes

If this policy changes, we update this page and the date at the top.